How to Make Less Work for Your Startup

Wednesday, March 7, 2018

How to Make Less Work for Your Startup

In the startup world, working long hours is a given. However, it doesn't have to be. If you want to compete with the best in the business while putting in less work than everyone else, you need the right tools.

Here are ways to get great results with less work:

Customer Service Scripts

You probably have a number of customer issues to deal with on a daily basis. But when it comes down to it, there are really only a handful of customer complaints and appropriate responses. Most companies have their teams going through emails and chats manually to respond to issues. Instead of doing this, you can enjoy the benefit of having a script. For instance, each time someone wants a refund you can have your team click a simple button that has the entire response in the right format. This can save hours of labor every day, really adding up and helping your bottom line over the long run as well as making less work for everyone involved.

Sales Process and Technology

Sales is the way to grow your company's top line revenue. But without a good system, you're probably doing more work than you have to on this front. If you don't have a good system in place to keep track of where customers are in the process, you could have redundant sales calls or other issues. Use a CRM that lets you add contact information and updates for customers, as well as integrating with other technology so all of your teams can see what is most important to them about that customer in real time in the cloud.

Bookkeeping Upgrades

Your balance sheet is one of the most important aspects of your business. And arming your accounting team with right tools can create less work for them and you. Things like virtual bookkeeping mean that your information is stored in the cloud so you can retrieve it quickly from anywhere instead of having to boot up native software each time.

Security Automation

Security is a vital part of any business. You need to protect your systems and information from would-be hackers. But to do this can require a lot of employees and man hours if you're not careful. Luckily, software exists to allow you to automate this process. It can detect anything odd in your networks and then call humans onto the scene if they need to clean up some code or lock out a hacker in real time.

Marketing Automation

Lining up tweet after tweet is not a great way to spend your time. Spend your energy on thinking of witty things to say on your social media, then let a scheduling app send your startup's messages to the masses. That way you're focused on the bigger picture and not the minor details.

Outsource Office Staff

Your highest source of leverage is your time. And if you're spending time cleaning your offices or taking out the trash, then your startup isn't getting the attention it deserves. So hire out these menial tasks to others while you save time.

The 80/20 Rule

80/20 Rule

There are no doubt a few things in your business that make all of the difference. In essence, 20% of your activities account for about 80% of your results. That means you have a great opportunity to eliminate work for your startup by focusing on and doing only those things that bring in the best results. How would you like to have an extra two or three hours per day? The reality is possible if you focus on results instead of being busy.

When it comes to startups, you need to act fast and without hesitation to move into your marketplace. Anything that frees up your time so you can focus on competing will help you gain more profits and customers. So use the tools above so you can focus on all the things you are really great at in your startup.

By  Roman Patel Embed


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